One of the more common questions before ordering is simply: what does setup actually involve? Most families are up and running in under 15 minutes, with no technical knowledge required. Here's exactly what that looks like, step by step.

1

Unbox and power on

Home orders include setup assistance, so this step is guided rather than left to a manual. The device is designed to be usable straight out of the box — no separate configuration hardware or accessories required.

2

Load medication compartments

MedpeR® supports up to 9 compartments, 8 of which can be mapped to a specific medication and dose schedule. Compartments are sized for limited dexterity — no fiddly small openings — and Guided Refill Mode locks any compartment not currently being loaded, so it's not possible to accidentally fill the wrong slot mid-setup.

3

Set the dose schedule through the companion app

Dose times and compartment assignments are configured once through the companion app — by a caregiver, not necessarily the person taking the medication. Each prescription maps to its own compartment, so the schedule only needs to be entered once and can be prepared days in advance.

4

Link caregivers

Multiple caregivers can link to a single device — useful when responsibility is shared between siblings, a spouse, and a home nurse. Every linked caregiver receives the same missed-dose notifications, so coverage doesn't depend on one person remembering to check.

5

First dose alert

At the scheduled dose time, MedpeR® sounds an audible alert designed to be clearly noticeable, even for patients with mild hearing loss. Opening the correct compartment is timestamped and confirmed automatically — no button to press, no app to check on the patient's side.

If a dose isn't opened within the alert window, it's classified as missed and every linked caregiver is notified instantly. If it stays missed beyond a configurable threshold, an escalation alert follows — so responsibility never quietly falls through the cracks between caregivers.

What happens after setup

Once configured, day-to-day use doesn't require returning to the app unless the schedule changes — refills follow the same Guided Refill Mode from step 2, and dose history syncs automatically whenever the device is connected, staying available offline if connectivity briefly drops.

Ready to get started, or have setup questions before ordering?

Order for Home → Read the FAQ →